Start Date: ASAP

Job Summary: Manage the Front Desk at Dickey-Stephens Park. Provide exceptional service to Fans, Clients, and Visitors of the Park. Serve as the initial point of contact for walk-in visitors, answering phones and general emails. Assist with clerical / administrative duties and keep the front office presentable and inviting to guests.

Employment Type: Probationary for 2 weeks (10 business days). If extended, the role will be part time -

6 Hour Work Day + 1 Hour Unpaid Lunch (hours will shift between 8:30am to 5:30pm depending upon the time of the year)

Pay: $12.50 per hour

NOTE: 2 week Probation Period

Benefits: 401k available after 1 year of service or 1,000 hours

Responsibilities Include: All duties and responsibilities are determined by Management. All duties and responsibilities are also under the direction of Management and are subject to change at any time:

• Answer all in-bound telephone calls, answer basic questions and direct any more detailed questions to the proper department, in a polite and timely manner.
• Manage [email protected] email account, answer any basic questions and forward any more detailed questions to the proper department, in a polite and timely manner.
• Responsible for logging all Clubhouse packages accepted into the office, and transferring them onto a digital spreadsheet, to be submitted to Management on the 1st of each month
• Responsible for delivering packages to the appropriate department / person
• Accept, sort and distribute mail & other packages daily
• Lead contact for Non-Travs related events (photo shoots, proposals, parking lot use, charity fundraisers, etc.)
• Responsible for accepting all donation requests, determining if the Travs should donate and providing the proper feedback to each request in a timely manner (Family Four Packs)
• Maintain a database of all “Family Four Pack” donations to provide Management with a report and to help prevent double donations to the same organization or event
• Assist with administrative tasks such as, but not limited to; organizing files, proof reading documents, laminate, create and cut coupons, make copies, scan files, maintain filing systems (both electronic and physical)
• Vacuum the entire front office daily at regularly scheduled time
• Keep the front desk / entry to the office clean and tidy
• Keep break room tidy at all times
• Work alongside fellow co-workers of the Travelers organization to meet objectives
• Any other tasks or responsibilities assigned, delegated or requested by Management

Qualifications:

• Verbal and written communication skills to interact clearly with Fans, Clients, Visitors, and other employees
• Organization skills to keep accurate and complete files (both physical and electronic)
• Perform a wide variety of tasks throughout the day
• The ability to multi-task
• Patience and listening skills to respond appropriate and interact positively with customers
• Interpersonal skills to create a pleasant experience for all who come to Dickey-Stephens Park
• Availability to work Non-Travs Events (potentially after 5:30pm, on weekend and holidays)
• Flexible availability

To apply: email resume to [email protected]

3:30 PM - 10:00 PM on game days / 9:00 AM - 3:30 PM on non-game days

Part-time seasonal position primarily scheduled for 30-40 hours per week Mid Feb-Early Oct

Primary Function: Assist with game day operations management

Secondary Job Function: Assist with receiving, inventory, & pre-game set up

Essential Duties/Responsibilities:

• Assist with management of game day concessions staff
• Assist with concessions daily planning and logistics
• Perform line checks and verify concession stands are staffed and stocked
• Consistently enforce all food safety standards
• Consistently enforce all alcohol safety standards & end of service policy (last call)
• Consistently enforce all loss prevention measures
• Consistently enforce all cleaning standards
• Manage product inventory at concession stands throughout shift
• Operate and troubleshoot all kitchen equipment
• Operate and troubleshoot POS equipment
• Assist in communication with customers to resolve service complaints
• Fill in for F & B Warehousing Assistant when necessary (additional duties below)
• Assist in receiving and checking in shipments from suppliers
• Stock products in storage rooms and concession stands
• Assist with keg transport and stocking
• Stock beer coolers and batch margaritas

Skills & Qualifications:

• 21 years of age or older
• Ability to be on feet for long periods of time
• Ability to lift 40 pounds without assistance regularly
• Ability to team lift (2 people) 170 pounds (full beer keg) occasionally
• Highly organized, reliable, self-motivated, and detail-oriented
• Flexibility to work daytime when requested, for day games, and when team is on the road
• Must be able to work all 69 Travs home games & various other ballpark events
• Comfortable and accurate with cash handling

To apply: email resume to [email protected]

Primary Schedule: 9:00 AM - 3:30 PM on both game days and non-game days

Part-time seasonal position primarily scheduled for 30-40 hours per week, mid-Feb. to early-Oct.

Primary Function: Assist with receiving, inventory, & pre-game set up

Secondary Job Function: Assist with game day operations management

Essential Duties/Responsibilities:

• Assist in receiving and checking in shipments from suppliers
• Stock products in storage rooms and concession stands
• Assist with keg transport and stocking
• Stock beer coolers and batch margaritas
• Assist with concession daily planning and logistics
• Perform line checks and verify concession stands are staffed and stocked
• Consistently enforce all food safety standards
• Consistently enforce all alcohol safety standards
• Consistently enforce all loss prevention measures
• Consistently enforce all cleaning standards
• Operate and troubleshoot all kitchen equipment
• Fill in for F & B Operations Assistant when necessary (additional duties below)
• Assist with management of game day concessions staff
• Manage product inventory at concession stands throughout shift
• Assist in communication with customers to resolve service complaints
• Consistently enforce alcohol end of service policy (last call)
• Operate and troubleshoot POS equipment

Skills & Qualifications:

• 21 years of age or older
• Ability to be on feet for long periods of time
• Ability to lift 40 pounds without assistance regularly
• Ability to team lift (2 people) 170 pounds (full beer keg) occasionally
• Highly organized, reliable, self-motivated, and detail-oriented
• Flexibility to work during the evening when requested
• Must be able to work on the day of all 69 Travs home games & other ballpark events
• Comfortable and accurate with cash handling

To apply: email resume to [email protected]