ADA seating is available behind the back row of our sections at Truist Field. Please call (704) 274-8282 to speak to a ticket sales representative to ensure a seat that will meet your needs. An elevator behind Section 109 is accessible for those fans with tickets for the Upper Club Level or BELFOR Dugout Suites. A ramp is located at our main entrance at the corner of South Mint Street and Martin Luther King Jr Boulevard.
ADA parking is available in the Mint Street Garage, located behind the Marriott Residence Inn. There is a fee of $10 to park in the Mint Street Garage.
No alcoholic beverages may be brought through any gate into Truist Field, nor may any alcoholic beverages be taken out of the facility. North Carolina law prohibits the sale of alcoholic beverages to persons under the age of 21; proper age identification is required for anyone purchasing or consuming alcoholic beverages at Truist Field. All alcohol sales will conclude at the end of the 7th inning on a regular basis. However, Knights management reserves the right to discontinue alcohol sales without notice and/or refuse the sale of alcohol to any individual.
Truist Field welcomes Service Dogs utilized by our guests with disabilities. For those guests interested in attending a specially designated Knights game with your dog, please come join us for our "Bark in the Ballpark" games.
Bag sizes must be limited to 14” H x 14” L x 6” W. Show Pros personnel will visually inspect bags and use a “stick” to search as necessary. Two exceptions will be allowed for oversized bags: diaper bags (with young child present) and medical bags. Those bags are also subject to visual inspection and “stick” search. No outside food or beverage is permitted.
BEVERAGES, FOOD & CONTAINERS
To ensure the safety of our fans, no cans, bottles, plastic containers, boxes, coolers, or food packages will be permitted to be carried inside Truist Field. Please be advised that all bags are subject to search at any time while at Truist Field. The Charlotte Knights do allow fans to bring in one empty water bottle into Truist Field as water fountains are located throughout the ballpark. Ice is available to fans (upon request) at concession stands.
BIRTHDAY & ANNIVERSARY ANNOUNCEMENTS
The Knights allow fans to celebrate a special occasion at a game with a personalized message on the video board. These announcements can be purchased at the Guest Services booth on the day of the game for a $30 donation benefitting Knights Charities. Online form.
All cameras must be handheld and no longer than 5" in length. No tripods or monopods will be permitted. Hand-held video cameras and still cameras for personal use may be brought into the ballpark, provided no game action is recorded in accordance with Major League Baseball regulations.
Truist Field offers complimentary admission to children 2 years of age and under. However, children under the age of 2 without a ticket are required to sit in their parent or guardian’s lap and not occupy an additional seat. Promotional giveaway items are only available for ticketed guests.
No abusive language or behavior viewed as offensive to others will be tolerated anywhere at Truist Field. Fans are strictly prohibited from entering the playing field at any time. Failure to adhere to Truist Field policies will result in ejection from the stadium.
If you have questions about Truist Field or need assistance, please visit our Acosta Guest Relations Booth, located on the concourse behind Section 104.
Truist Field accepts the four major credit cards: VISA, MasterCard, American Express, and Discover.
Letters to Charlotte Knights players should be addressed to:
324 South Mint Street
Charlotte, NC 28202
If a response is desired, please enclose a self-addressed, stamped envelope. The Charlotte Knights cannot assume responsibility for lost, misdirected, or unanswered requests.
Atrium Health provides First Aid at Truist Field. The First Aid room is located on the concourse, just behind section 106.
Please be aware that the ball can be hit into the seating area. Stay alert any time you are in the seating area. If you catch a foul ball, please feel free to keep it! Also, be on the lookout for bats, as they are sometimes unintentionally tossed into the stands.
2:05 pm game, gates will open at 1:00 pm
5:05 pm game, gates will open at 4:00 pm
6:35 pm game, gates will open at 6:00 pm
7:04 pm game, gates will open at 6:00 pm
Gift cards for the Charlotte Knights can be purchased in increments of $25 at our Team Store.
There's never been a better way to entertain a group. Bring the whole gang out for great food and family entertainment at Truist Field. We'll make your event memorable, affordable, and hassle-free. Call (704) 274-8332 to speak with a Group Sales representative today.
Requests for an appearance from Homer can be completed using our online form.
IN-GAME MESSAGE REQUEST
With a $30 donation to Charlotte Knights Charities, you can secure a message for a loved one on the main video board. When confirmed, your message will be run at the end of the 4th inning at your Knights game of choice. Online form.
LOST AND FOUND
Items can be turned in to, or retrieved from, the Acosta Guest Services Booth located behind Section 104.
All the latest Knights gear can be found at the Official Team Store -- the Knights Armor Shoppe -- on the main concourse behind Section 103. The store is open throughout the game, with regular hours from 10:00 am - 5:30 pm, Monday through Friday.
All games of our 2023 season at Truist Field in Charlotte will be broadcast live on ESPN Charlotte 730 AM and charlotteknights.com. Matt Swierad returns as the "Voice of the Charlotte Knights." Mike Pacheco joins Matt Swierad in the booth at all home games.
In the event five innings of one game are not completed, your ticket may be exchanged for a ticket of equal or lesser value for any remaining 2023 regular-season home game, based on availability. Your ticket may be exchanged at the Charlotte Knights Box Office. There will be no refunds issued.
When the game is officially delayed, play will continue as soon as the weather permits. Tickets cannot be refunded or exchanged. If the Knights cancel a game due to weather before gates opening, it will be posted immediately on charlotteknights.com.
Rain is not good for baseball games or crawlspaces. Dry Pro’s “ground crew” makes sure your crawlspace stays nice and dry.
Restrooms are located throughout the concourse and are ADA-accessible. Family restrooms are located throughout Truist Field as well.
All fans and their bags are subject to inspection upon entering Truist Field. Glass, alcohol, bottled water, food, weapons, laser pointers, and other objects deemed disruptive by security are not permitted into Truist Field.
There is no smoking allowed in the seating bowl or the covered concourse area. Smoking is allowed in the "Smoking Zone" behind the left field picnic area. E-Cigarettes are also not allowed in the seating bowl or covered concourse area.
You can get great Charlotte Knights tickets by calling (704) 274-8282, ordering online, or visiting Truist Field in person at either of the following locations:
Box Office, Monday - Friday: 9:00 am - end of the game
Box Office, Saturday - Sunday: 10:00 am - end of the game
Box Office, Monday - Friday, 9:00 am - 5:00 pm
Box Office, Saturday & Sunday: Closed
The ticket office at Truist Field is located at the corner of Martin Luther King Jr Boulevard and Mint Street near the main entrance to the ballpark.
Umbrellas are permitted into Truist Field. We ask that spectators not have them open while the ball is in play.
Tickets purchased and left for pick up at Will Call can be claimed at the Will Call windows at our Ticket Office. Proper identification is required to claim the tickets.
As of March 12, 2023