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The Official Site of the Daytona Tortugas Daytona Tortugas

Welcome to The Jack, Tuga Nation!

The Daytona Tortugas are excited to welcome fans to Jackie Robinson Ballpark for the 2022 season and want to let fans know what to expect. These guidelines and safety instructions will help us provide a great experience for all fans who come to the Jack!

Know Before You Go!

  • Will Call is located at the East Gate ticket booth off of Orange Avenue next to the tennis courts. Will Call will open 30 minutes before gates open on a game day.
  • Bags: Only diaper bags and medical bags will be permitted in the facility. The Tortugas staff has the right to search any and all bags entering the ballpark.
  • No Outside Food or Drink: Please do not bring in any outside food or drink into the ballpark including water bottles or open containers.
  • Multiple Entrances & Exits: All three entry gates will be open to expedite the process and limit crowding at any one entrance. In weather delay situations, fans will be permitted to return to their cars during the delay and allowed to re-enter the stadium when the game resumes preventing crowding on the stadium’s concourse.
  • Jackie Robinson Ballpark has three entry gates: one off of Orange Avenue across from the courthouse (East Gate), one directly on Orange Avenue and one off of Magnolia Avenue near the batting cages (North Gate).
  • Parking: We have two parking lots, one off of Orange Avenue and one off of Magnolia Avenue, that are open for all fans on game-days. Each vehicle is required to pay $5 cash to park at the stadium.
  • Feeling Ill: Be a team player and listen to the game from home if you are feeling unwell or experiencing any symptoms of illness!
  • Animals: Animals are not allowed in the ballpark, with the exception of special events and service animals.
  • Foul Balls: Any foul ball hit into the stands may be kept. Guests are not permitted on the field or to reach into the playing area. Foul balls may be dangerous, so please be alert at all times and aware of the potential hazards.
  • Gates: Gates open one hour before game time.
  • Smoking: Smoking is prohibited inside of the ballpark. Fans are permitted to exit from any gate to step out and smoke. Re-entry will be allowed.
  • Weapons: Firearms, weapons, knives, tasers and other dangerous or hazardous devices or substances (collectively "weapons") are prohibited at the ballpark, unless carried by an on-duty police officer or otherwise expressly approved by the Tortugas. Anyone bringing such a weapon to the premises should return it to their vehicle immediately.

Rain Policy:

Rain Delay Terminology

Rain Delay
A rain delay is when a game is officially delayed. Play is scheduled to continue later that day. Tickets cannot be exchanged in the event of a rain delay.

A rainout is when a game is postponed because of rain. When this happens, the game is usually rescheduled for a doubleheader the next time the two teams meet.

What should I do...

If it's raining before the game?
If it's raining before the start of the game, the Tortugas grounds crew has been hard at work protecting the field against the elements. This being the case, if the rain stops before the scheduled start time, the game will continue as planned. If the rain continues into the scheduled game time, Tortugas management will invoke a rain delay.

If it begins to rain during the game?
If it begins to rain during the game, the Tortugas' grounds crew will quickly place tarps on home plate and the pitcher's mound. At this time Tortugas staff will work with the team's managers, umpires and weather outlets to ascertain the immediate weather outlook. If the teams feel the inclement weather will pass, a rain delay is put into effect. If the teams agree the inclement weather will not pass in a reasonable amount of time, an official rainout is announced.

If a rainout is declared after four and a half innings of baseball have been played, a game is considered official. In this case, there will be no ticket exchanges.

If a rainout is declared before four and a half innings of baseball have been played, tickets can be exchanged for any 2022 regular season game for equal or lesser value. They can be exchanged out at the ticket booths on game-days.

Be a team player and listen to the game from home if you are feeling unwell or experiencing any symptoms of illness!

Contact Information

Contact the Tortugas Front Office by phone or email using the contact information below. The voicemail system is routinely monitored so please leave a message and a member of our team will be with you shortly. You can also complete the form below to have a member of our staff contact you.

Phone: (386) 257-3172
Email: [email protected]